“Gaining employment has completely transformed my life.” Pete White gained a full-time role with GWR after completing ‘Get into Customer Service’ scheme

March 2018
  • GWR’s and The Prince’s Trust’s scheme helps long-term unemployed people gain valuable experience.
  • Up to 100 young people to be given a chance to learn valuable skills.
  • The programme runs three times a year.

GWR and The Prince’s Trust are now into their second year of running the ‘Get into Customer Service’ scheme to help support, long-term unemployed people in gaining valuable experience which could lead to a career in the railway.

The programme will potentially give up to 100 young people a chance to learn valuable skills and find out more about the job opportunities available within the railway. The programme runs three times a year so that we can cover all parts of our network, and will operate in every year of the current franchise.

Young people selected for the scheme undertake two weeks of classroom-based learning covering all aspects of Customer Service as well as gaining the level 2 Food Hygiene qualification. This is followed by two weeks of work experience typically including both a station and on-board environment.

Helping to support the communities we serve and providing opportunities for learning and employment are very important to us. As well as The Prince’s Trust we support a number of other schemes through GWR’s Customer Communities Improvement Fund (CCIF) and sustainable procurement programme.

Pete White gained a full-time role with GWR after completing The Prince’s Trust programme in 2016.

“Gaining employment has completely transformed my life. I now feel I have a future to look forward to. I’m really hoping I can develop within GWR and achieve my childhood dream of becoming a train driver.” Pete White, Ticket Examiner, GWR.

Further information
https://www.princes-trust.org.uk/help-for-young-people/get-job/get-experience